Terms of Service
Last Updated: June 29, 2025
Welcome to Shree Kesariya Overseas. By accessing or using our website or services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully. If you do not agree with any part of these Terms, you must not use our website or services.
1. Eligibility
You must be at least 18 years old or have legal capacity to enter into a binding contract under Indian law or the law of your jurisdiction. If you are using our services on behalf of a business, you represent that you have authority to bind that business to these Terms.
2. Use of Website and Services
- You agree to use our website and services only for lawful purposes and in accordance with all applicable laws and regulations (including Indian IT Act, 2000, and international trade laws).
- You must not misuse, hack, or attempt to gain unauthorized access to our website, servers, or data.
- You must not use our website to transmit any harmful, unlawful, or infringing content.
- We reserve the right to suspend or terminate your access for any violation of these Terms.
3. Intellectual Property
All content on this website, including text, images, graphics, logos, and software, is the property of Shree Kesariya Overseas or its licensors and is protected by Indian and international copyright, trademark, and intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.
4. User Content
- Any content you submit (such as inquiries, feedback, or reviews) must be accurate, lawful, and not infringe any third-party rights.
- By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content for business purposes.
5. Product and Service Information
We strive to provide accurate information about our products and services. However, we do not warrant that descriptions, pricing, or other content is complete, current, or error-free. We reserve the right to correct errors and update information at any time.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy, or practices of such third parties. Accessing third-party sites is at your own risk.
7. Compliance and Export Control
You agree to comply with all applicable export and import laws, including Indian Foreign Trade Policy, FEMA, RBI, and international sanctions. You may not use our services for any unlawful or prohibited export activities.
8. Disclaimer of Warranties
Our website and services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee uninterrupted, error-free, or secure access to our website or services.
9. Limitation of Liability
To the maximum extent permitted by law, Shree Kesariya Overseas and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use our website or services, even if advised of the possibility of such damages.
10. Indemnification
You agree to indemnify and hold harmless Shree Kesariya Overseas, its directors, officers, employees, and agents from any claims, damages, or expenses arising from your use of the website, violation of these Terms, or infringement of any rights of a third party.
11. Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page. Your continued use of the website constitutes acceptance of the revised Terms.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Indore, Madhya Pradesh, India.
14. Dispute Resolution
Any disputes arising out of these Terms shall be resolved amicably. If not resolved, disputes shall be subject to arbitration in Indore, Madhya Pradesh, India, in accordance with the Arbitration and Conciliation Act, 1996. The courts of Indore shall have exclusive jurisdiction.
15. Contact Us
For any questions or concerns regarding these Terms, please contact:
Shree Kesariya Overseas
103, Tilak Marg Depalpur, Indore, Madhya Pradesh, India - 453115
Email:sales@shreekesariyaoverseas.com
Phone: +91 94793 34009
16. Severability
If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions shall remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Shree Kesariya Overseas regarding your use of the website and services, superseding any prior agreements.
18. Force Majeure
We shall not be liable for any failure or delay in performance of our obligations under these Terms due to events beyond our reasonable control, including but not limited to acts of God, war, terrorism, strikes, natural disasters, pandemics, or governmental actions.
19. Anti-Bribery and Anti-Money Laundering
You agree to comply with all applicable anti-bribery, anti-corruption, and anti-money laundering laws and regulations. You shall not offer, give, solicit, or receive any bribe or corrupt payment in connection with your use of our website or services.
20. Data Protection and Security
We are committed to protecting your personal data in accordance with our Privacy Policy and applicable data protection laws, including the Indian IT Act, GDPR, and other international standards. You agree to use reasonable efforts to protect your own account and data security.
21. User Obligations
- You must provide accurate, current, and complete information when using our website or services.
- You are responsible for maintaining the confidentiality of your account credentials.
- You must promptly notify us of any unauthorized use of your account or security breach.
- You must not use our website for any unlawful, fraudulent, or harmful purpose.
22. Termination
We reserve the right to suspend or terminate your access to our website or services at any time, with or without notice, for any violation of these Terms or applicable law. Upon termination, your right to use the website and services will immediately cease.
23. Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to any affiliate or successor entity without restriction.
24. Waiver
No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.
25. Notices
All notices or communications required or permitted under these Terms shall be in writing and delivered to the contact details provided in the "Contact Us" section above, or as otherwise specified by us.
26. Language
These Terms are drafted in English. If translated into any other language, the English version shall prevail in case of any conflict or inconsistency.
27. Regulatory Compliance
We comply with all applicable Indian and international laws, including but not limited to the Companies Act, GST, FEMA, RBI, SEBI, and export-import regulations. You agree to comply with all applicable laws in your jurisdiction when using our website or services.
28. Feedback and Suggestions
Any feedback, suggestions, or ideas you provide to us are non-confidential and may be used by us for any purpose without compensation or attribution, unless otherwise agreed in writing.
29. Contact for Legal Notices
For legal notices or service of process, please contact:
Legal Department, Shree Kesariya Overseas
103, Tilak Marg Depalpur, Indore, Madhya Pradesh, India - 453115
Email: sales@shreekesariyaoverseas.com
30. Policy Interpretation and Precedence
If any provision of these Terms conflicts with applicable law, the law shall prevail to the extent of the conflict. The remainder of the Terms shall remain in effect.
31. Updates and Effective Date
These Terms of Service may be updated periodically to reflect changes in law, technology, or our business practices. The effective date is indicated at the top of this page. We encourage you to review these Terms regularly.
32. Communications, Language, and Notices
By using our website and services, you consent to receive communications from us electronically, including emails, notices, agreements, and disclosures. All agreements, notices, and other communications provided electronically satisfy any legal requirement that such communications be in writing. Your electronic acceptance, including clicking “I Agree” or similar buttons, constitutes your legally binding signature, fully enforceable under the Information Technology Act, 2000 (India) and international e-signature regulations. The governing language of these Terms is English. Any translation is provided for convenience only. In the event of any conflict or inconsistency between the English version and a translation, the English version shall prevail and be binding for all purposes, including legal proceedings and dispute resolution. All notices or communications required or permitted under these Terms shall be in writing and delivered to the contact details provided in the "Contact Us" section above, or as otherwise specified by us.
33. Relationship, Subcontractors, Assignment, and Third Parties
Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and Shree Kesariya Overseas. You are acting independently and not as an agent or representative of the company, and neither party has authority to bind the other. We may engage subcontractors, affiliates, or third-party service providers (including for logistics, IT, payment processing, and customer support) to perform any part of our services. While we remain responsible for our obligations, you acknowledge that certain services may be provided by third parties subject to their own terms and privacy policies. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to any affiliate or successor entity without restriction. We take reasonable steps to ensure our partners adhere to confidentiality, security, and compliance standards.
34. Export, Sanctions, Compliance, and Anti-Bribery
You agree not to export, re-export, or transfer any products, services, software, or technology obtained from us in violation of any applicable export control laws or regulations, including those of India, the United States, the European Union, or other relevant jurisdictions. You represent and warrant that you are not subject to any sanctions or restrictions imposed by the United Nations, United States, European Union, or any other relevant authority, and will not use our services in connection with any sanctioned or restricted activities, entities, or individuals. We reserve the right to refuse service, terminate accounts, or take other appropriate action if we determine, in our sole discretion, that you are in violation of applicable sanctions or export control laws. You agree to comply with all applicable anti-bribery, anti-corruption, and anti-money laundering laws and regulations. You shall not offer, give, solicit, or receive any bribe or corrupt payment in connection with your use of our website or services. We comply with all applicable Indian and international laws, including but not limited to the Companies Act, GST, FEMA, RBI, SEBI, and export-import regulations. You agree to comply with all applicable laws in your jurisdiction when using our website or services.
35. Publicity, Intellectual Property, User Content, and Survival
You may not use our name, logo, trademarks, or any proprietary information for publicity, advertising, press releases, or other promotional purposes without our prior written consent. Any unauthorized use of our brand or intellectual property is strictly prohibited and may result in legal action. All content on this website, including text, images, graphics, logos, and software, is the property of Shree Kesariya Overseas or its licensors and is protected by Indian and international copyright, trademark, and intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent. Any content you submit (such as inquiries, feedback, or reviews) must be accurate, lawful, and not infringe any third-party rights. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content for business purposes. All provisions of these Terms which by their nature should survive termination (including, but not limited to, intellectual property, indemnity, limitation of liability, dispute resolution, confidentiality, and governing law) shall survive any termination of your use of the website or services, regardless of the reason for termination. The obligations and rights set forth in these surviving provisions remain enforceable after your relationship with us ends.
36. Headings, Severability, Waiver, and Interpretation
Headings in these Terms are for convenience and reference only and do not affect the meaning, construction, or interpretation of any provision. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or regulatory authority, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect. These Terms shall be interpreted in a manner that gives effect to the original intent of the parties to the fullest extent permitted by law. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.
37. Grievance Redressal, Ethics, Whistleblower, and Data Protection
In accordance with Indian law, we have appointed a Grievance Officer to address your concerns and complaints regarding these Terms or your use of our website and services. The Grievance Officer is responsible for investigating and resolving complaints in a timely and fair manner. You may contact the Grievance Officer at sales@shreekesariyaoverseas.com or at the address provided above. We aim to acknowledge all grievances within 48 hours and resolve them within one month, as per applicable regulations. We are committed to ethical business practices and expect all users, clients, and partners to adhere to high standards of integrity, honesty, and compliance with applicable laws and regulations. Any form of bribery, corruption, discrimination, harassment, or unethical conduct is strictly prohibited. We maintain a whistleblower policy to encourage the confidential reporting of any unethical, illegal, or suspicious activities related to our business. We are committed to protecting whistleblowers from retaliation and will investigate all reports promptly and thoroughly, taking corrective action where necessary in accordance with applicable law. For any questions or concerns regarding data protection, privacy, or your rights under applicable law, please contact our Data Protection Officer at sales@shreekesariyaoverseas.com. We are committed to addressing your inquiries promptly and ensuring compliance with all relevant data protection regulations, including the Indian IT Act, GDPR, and other international standards.